Asterix Software

Support

We've got your back.

Quick answers for common topics, plus direct channels to our team when you need a human.

Help topics

Getting started

Onboarding, logins, and first-day setup for new sites.

Front desk & packages

Package intake, resident notifications, and shift logs.

Access & gatecards

Doors, readers, FOBs, and access schedules.

Mobile apps

Community and Guard APP installation and troubleshooting.