Solution
Maintenance
Have your maintenance team keep you updated. From the report to the closed ticket, assignment, scheduling, and reporting live in one workflow.
- Assign tasks
- Drag
- Progress updates
- Live
- Export reports
01
Daily Activity
Every reported concern lands in one daily feed — triaged by the team as it arrives.
- Live maintenance activity feed
- Photo attachments on every report
- Status updates from the field
Unit 402 · Change of service
DoneContractor on site · North gate
ActiveShift log synced · 09:00
SyncedSmart tour · Checkpoint 7/14
In progress
02
Electronic Reports
Replace clipboard walkthroughs with electronic, photo-backed reports that are filed the moment they're written.
- Checklists completed on any device
- Photo and signature evidence
- Instant report filing and sharing
142
Events
96%
Resolved
28
Open
03
Maintenance Management
Turn incoming reports into assigned, tracked work — from request to closed ticket.
- Report-to-ticket pipeline
- Assignment to staff or contractors
- Priority and SLA tracking
- 1Visit requested
- 2Screening passed
- 3Resident notified
- 4Gate cleared
04
Employee Tracking
See which team members are on-site and what they're working on — in real time, from the Guard APP or web.
- Live technician status
- Work assignment visibility
- Shift history for payroll
Unit 402 · Change of service
DoneContractor on site · North gate
ActiveShift log synced · 09:00
SyncedSmart tour · Checkpoint 7/14
In progress
05
Scheduling
Plan recurring and one-off maintenance so nothing slips between the cracks.
- Recurring maintenance calendars
- Technician availability view
- Conflict-free scheduling
06
Background Screening
Due diligence before contractors or technicians set foot on-site — check records at the point of entry.
- Screening at credentialing & entry
- Contractor record checks
- Denied-entry flags and watchlists
- 1Visit requested
- 2Screening passed
- 3Resident notified
- 4Gate cleared
07
Reports & Analytics
Trending, exportable maintenance reports — what's breaking, where, and how fast it gets fixed.
- Work-order completion analytics
- Vendor performance comparisons
- Scheduled export delivery
142
Events
96%
Resolved
28
Open
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